Privacy Policy

This Privacy Policy describes how Jeni ("we," "our," or "us") collects, uses, and protects your personal information when you use our mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

• User Profile Information: When you create an account, we collect a unique user identifier that we generate for you. You may also choose to provide a username and profile picture.
• Chat Data: We collect the messages and conversations you have with AI characters within the App.
• App Usage Data: We collect information about your interactions with the App, including which characters you interact with, your favorites, and relationship levels.

1.2 Automatically Collected Information

• Device Information: We may collect information about your device, including device model, operating system version, and unique device identifiers.
• Usage Analytics: We collect information about how you use the App, such as features accessed, time spent in the App, and crash reports to improve our services.
• Local Storage: The App stores certain data locally on your device, including your user profile, chat history, and preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve the App and its features
• To enable AI-powered chat functionality with virtual characters
• To personalize your experience and recommend content
• To track your relationships and interactions with characters
• To analyze usage patterns and improve our services
• To communicate with you about the App, including support and updates
• To detect, prevent, and address technical issues and security threats

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your chat conversations and user data are stored locally on your device. We may also store certain anonymized usage data on our servers to improve the App's performance and your experience.

4. Third-Party Services

The App uses third-party AI services to power the chat functionality. When you interact with AI characters, your messages may be processed by these third-party services. These services have their own privacy policies governing the use of your information.

We use analytics tools to help us understand how the App is used. These tools may collect information about your device and usage patterns.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as AI chat services and analytics providers.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and view your user profile and chat history within the App.
• Deletion: You can delete your account and associated data through the App settings or by contacting us directly.
• Data Export: You may request a copy of your data by contacting us.
• Opt-Out: You can opt out of certain data collection through your device settings, though this may affect App functionality.

7. Children's Privacy

The App is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. By using the App, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us